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      Shipping FAQ

       

      We offer FREE trackable international shipping 

       

      Custom Making Time: 4 to 6 days 

      SHIPPING

      USA/UK: Tracked Shipping (5 to 15 days)

      Australia/Canada: Tracked Shipping (7 to 20 days)

      Germany/France:  Tracked Shipping (5 to 20 days)

      Rest Of The World: 10 - 21 days with full tracking via USPS

      Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world.

      Once shipped it may take a few days for your tracking number to come through but be assured it has been shipped.

         

        ORDER CONFIRMATION

        After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.  

         

        PROCESSING TIME

        The order processing time can take up to 4-6 business days*. Processing includes checking, packing, and sending your orders to the post-office.  After all these procedures, the tracking number will be provided to you via email. 

        • If you place your after 11:45 am GMT Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week. 

         

        ORDER PAYMENT

        All customers are charged at the time of purchase. All payments are in GBP. 

         

        SEPARATE SHIPMENTS

        When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.

         

        ORDER CANCELLATION AND CHANGE REQUEST

        We accept 6 hours’ notice to cancel an order or update any changes such as quantity, colour, size, or shipping address information. Just feel free to contact us. We're available 24/7 at support@tempo-ride.com

        Please note that any request received after 6 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.

        We will still do our best to get a hold or cancel your order after 6 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.